Casi is committed to providing you with the best possible customer service experience.
Casi is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it.
Type of personal information collected
Personal Information: The type of personal information we may collect is set out on our website.
Collection and use of personal information
We collect and use the personal information for purposes including contacting and communicating with you, for internal record keeping and for marketing.
Disclosure of personal information
We may disclose personal information for purposes including providing our products and services to you, and as required by law.
Access to and correction of personal information
Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information.
We may require you to put these requests in writing for security reasons and documentation.
We may refuse to provide you with information that we hold about you, in certain circumstances as set out in the Privacy Act.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email.
We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time.
We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.
Complaints about breach
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us on the email address below.
To unsubscribe from our e-mail database, or opt out of communications, please contact us using the details below:
Storage and Security
We are committed to ensuring that the information you provide is secure.
For any questions or notice, please contact us at: